Privacy Policy
Last updated: December 28, 2025
1. Introduction
RookieHire ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
2. Information We Collect
Information You Provide:
- For Rookies: Name, email address, password, zip code, state, city, phone number, trade interests, and bio
- For Businesses: Company name, email address, password, trade type, hiring needs description, state, city, and phone number
- Account credentials and authentication information
Automatically Collected Information:
- Usage data and interaction with the platform
- Device information and browser type
- IP address and location data
3. How We Use Your Information
We use the information we collect to:
- Create and manage your account
- Display your profile in the directory (for Rookies) or business listing (for Businesses)
- Facilitate connections between Businesses and Rookies
- Send you important updates about your account and the platform
- Improve our services and user experience
- Comply with legal obligations
- Prevent fraud and ensure platform security
4. Information Sharing and Disclosure
Contact Information Protection: By default, your email address and phone number are hidden from other users. These details may be revealed through a "Reveal Contact" feature (which may require payment in the future) or when you explicitly choose to share them.
We may share your information:
- With other users as part of the directory functionality (profile information only, contact details protected)
- With service providers who assist in operating our platform (under strict confidentiality agreements)
- When required by law or to protect our rights and safety
- In connection with a business transfer or merger (with notice to users)
5. Data Storage and Security
Your information is stored securely using AWS (Amazon Web Services) infrastructure, including:
- AWS DynamoDB: For storing profile and business data
- AWS Cognito: For secure authentication and user management
- AWS AppSync: For secure API access
We implement industry-standard security measures to protect your data, including encryption in transit and at rest. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have the right to:
- Access and review your personal information
- Update or correct your profile information at any time
- Delete your account and profile data
- Opt out of certain communications (account-related emails may still be sent)
- Request a copy of your data
To exercise these rights, please use the profile management features in your account or contact us.
7. Data Retention
We retain your information for as long as your account is active or as needed to provide our services. If you delete your account, we will remove your profile data from the directory, but some information may be retained for legal or operational purposes (such as preventing fraud) for a limited period.
8. Third-Party Services
Our platform uses AWS services for hosting, data storage, and authentication. These services have their own privacy policies and security measures. We do not sell your personal information to third parties.
9. Children's Privacy
RookieHire is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify users of significant changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the platform after such changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us through the platform or visit our website.